FAQs for Business

Posting a shift is free and takes just a couple of minutes. Sign in at app.resolveuk.co, add the role, date, time and location, and publish. Your shift goes live to verified freelancers in your area immediately.

Fast. On average, businesses receive 3 applications within minutes of posting a shift. You can review applicants, check their ratings, and confirm the staff you want right away.

Yes. Every freelancer on ResolveUK completes identity and right-to-work verification before they can take a shift. You can also see ratings and feedback from previous shifts, so you always know who you are booking.

We cover both hospitality and retail. That includes waiters, bartenders, baristas, kitchen porters, hosts and events staff, as well as sales assistants, stockroom and warehouse support, and more, across London and the UK.

ResolveUK handles the admin for you. Freelancers are paid within 24 hours of a completed shift, and your charges are consolidated into clear, straightforward invoices. There is no separate paperwork to manage for each individual freelancer.

Posting a shift is always free, and you only pay for the staff you actually book. Our fee is a flat £3 per hour on top of the freelancer's pay — no percentage, no insurance charge and no hidden extras. The full amount is shown before you confirm the shift, and everything is consolidated into one clear invoice. Get in touch for full pricing details.

Yes. If you find someone through ResolveUK who you would like to take on full-time or permanently, you can do so at no additional cost. There is no finder's fee and no transfer charge — if a shift freelancer is the right fit for your team, they are yours to hire.

Absolutely. When you find freelancers who are a great fit, you can add them to your pool and rebook them directly for future shifts. Building a trusted team of regulars means less time reviewing applicants and more consistency on the floor.

No-shows are rare thanks to our rating system, which rewards reliable freelancers and flags those who let venues down. If it does happen, you can report it and quickly repost the shift to find cover. Our team is also on hand to help when you need it.

Yes. ResolveUK is built for single venues and multi-site operators alike. You can post and manage shifts across all of your locations from one account, keeping your staffing organised in a single place.

Create your free business account at app.resolveuk.co/sign-up, post your first shift, and start receiving applications within minutes. There is no cost to sign up and no commitment.